PETRONAS Twin Towers in Kuala Lumpur

This amazing building of 452 meters of height (88 floors and 32.000 windows) is one of the tallest in the world. The building is based on the five pillars of the Islam, which can be seen in the round shapes of the towers. The building is designed by Cesar Pelli, a famous architect. In 2004 the building won the Aga Khan price for its special architectonic building style.

Petronas Twin Towers from KLCC Park

The whole complex is over 40 hectares big, in its days it was one of the biggest building projects ever. On Discovery Channel every now and then an episode about the construction of the PETRONAS Twin Towers in broadcasted. In this program the whole project is explained in hour. On the Malaysian television this episode is broadcasted by Discovery regularly.

Petronas Twin Towers panoramic views

The PETRONAS Towers have become the figurehead of Malaysia. Even locals from small villages in Borneo, who mostly have never even been in the capital; all know the PETRONAS Towers from commercials on the television.

Within the towers you’ll find the most diverse companies. The largest part of the building is used by PETRONAS, the national oil company of Malaysia. The build has 88 floors, visitors can go up to the 42st floor, at 175 meters height, where a walking bridge of nearly 60 meters length connects the two towers. The bridge is not connected to either of the towers though. This makes sense, because both towers move independent of each other, the bridge just ‘hangs’ between them.

Visiting the Sky Bridge and Observation Deck

The Sky Bridge attraction at the PETRONAS Twin Towers was enhanced in the last quarter of 2011. Operations resumed on the 1st of December 2011. Tickets can be obtained daily (except for Mondays when the attraction is closed to public) between 8.30am and 6pm.

Petronas Twin Towers ticket counter

Ticket prices for adults are RM80 per ticket. Children pay RM30. Tickets are limited and issued on a first come, first serve basis. Daily some 800 tickets are being sold. The ticket gives you access to both the Sky Bridge and the observation deck at the 86th floor. Tickets are time slotted. You are allowed to select your preferred date and time in advance subject to the availability of the tickets. You may buy the tickets a year in advance. Sky Bridge tickets for RM10 are not available anymore.

There usually is an early queue with people that want to visit the attraction somewhere during that day. I you are planning to head over there to visit the towers on the same day, better queue early (well before 8.30am). If you plan to visit the ticket counter to buy tickets in advance, just go there somewhere during the day (but avoid the early mornings because of the big queue).

Petronas Twin Towers observation deck 3

The attraction is opened daily between 9am and 9m (closed on Mondays and closed for Friday prayer between 1pm and 2.30pm). On the ticket it will say at what time you are expected at the entrance. Pick a clear day for your visit, so you will have a better view of the whole city.

Before you go up the towers, you will first be seated in a small movie theatre to watch a short film about the company PETRONAS. We found this a bit too much, as it was mainly a 10 minute commercial.

Petronas Twin Towers film

After the movie you may enter the fast elevator that brings you to the 86th floor.

Petronas Twin Towers elevator

Here you can enjoy the wonderful views for about 20 minutes, before heading down towards the Sky Bridge for another 20 minutes.

Petronas Twin Towers observation deck 1

Petronas Twin Towers observation deck 2

Petronas Twin Towers observation deck 4

Petronas Twin Towers Sky Bridge 1

Petronas Twin Towers Sky Bridge 2

Petronas Twin Towers Sky Bridge 3

Petronas Twin Towers Sky Bridge 4

Location ticket counter

When arriving from Suria KLCC, you’ll reach the ticket counter by walking to the exit where there is a RHB bank on the left hand side, and a Bumiputra Commerce Bank on the right hand side. You’ll instantly see the counter for the tickets once you have taken the escalator to the level below.

Petronas Twin Towers to ticket counter

Opposite the ticket counter you will find the PETRONAS Twin Towers gift shop.

Petronas Twin Towers gift shop

Nearby attractions

On the bottom floor of the huge complex there is a shopping centre (Suria KLCC) and outside you will find the large KLCC Park which is actually quite nice to chill a bit together with the locals. Within KLCC there is amongst others a huge cinema and aquarium. The towers were once used as film set for the film ‘Entrapment’ with Catherina Zeta Jones and Sean Connery. During this film the biggest stunts were done inside and outside of the building. Although the film wasn’t all that good in itself (it was certainly not bad either), it did show some beautiful images of the city of Kuala Lumpur.

Visitors Information

  • Open: Tuesday – Sunday (Closed on Monday)
  • Opening hours: 9am – 9pm
  • Opening hours reception for tickets: 8.30am – 6pm
  • Costs: RM80 (RM30 for Children), MyKad holders pay RM25, MyKid RM12
  • Tickets are limited and issued on first come, first serve basis. Advance purchase is available.
  • Official website: http://www.petronastwintowers.com.my

Map PETRONAS Twin Towers

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18 comments on PETRONAS Twin Towers in Kuala Lumpur

  1. Koo
    8 years ago
    January 7, 2012 at 5:12 pm

    Hi there!

    I would like to ask whether there is still a queue for the tickets because the tickets are a lot more expensive relative to last time. And is it possible to pre-book (i will go down to the counter to make the purchase) tickets one day before the visit?

    Your reply would be greatly appreciated as I have always been wanting to go to the top of the KLCC.

    Reply
  2. Ilya
    8 years ago
    January 8, 2012 at 12:16 am

    Visiting the PETRONAS Twin Towers is one of the most popular attractions in Kuala Lumpur. Though prices have gone up, we cannot garantee it will still be quite crowded in the morning as there still is a daily limit on how many people can go up.

    Management at PETRONAS Twin Towers Skybridge Visit Operations told us that you can now by a ticket for an open slot, but they did not mention whether this can also be an open slot for the next day. I have send them a message to get information about this, but be prepared that it might be that you can only buy tickets for the same day.

    Have fun in Malaysia 🙂

    Reply
  3. Ilya
    8 years ago
    January 8, 2012 at 2:15 am

    Dear Sir/Madam,

    Thank you for your interest in visiting the PETRONAS Twin Towers.

    You may buy the tickets a year in advance.

    If you still wish to get tickets, you may join the queue for tickets at our Ticket Counter located at the Concourse Level (below ground) of the PETRONAS Twin Towers. The counter will be opened at 8.30am until all the tickets are distributed and till 6.00pm for advance purchase.

    It is recommended that you join the queue earlier as the queue always start very early everyday. You can also select your preferred day and time in advance subject to the availability of the tickets

    We only offer one type of ticket.

    Finally, here is the new Operating Time Schedule for your perusal:

    PETRONAS Twin Towers Visit Operations
    VISITING DAYS Tuesday to Sunday (CLOSED on Monday)
    VISITING HOURS 9.00 am – 9.00 pm (CLOSED for FRIDAY Prayer from 1.00pm – 2.30pm)
    ISSUING OF THE TICKETS Start from 8.30am until 9.00pm
    (Tickets are limited and issued on “First Come First Serve” basis)
    TICKET COUNTER LOCATION Concourse Level, PETRONAS Twin Towers

    • Visiting time;
    09.00am / 09.15am
    10.00am / 10.15am
    11.00am / 11.15am
    12.00pm / 12.15pm
    01.00pm / 01.15pm
    02.00pm / 02.15pm
    03.00pm / 03.15pm
    04.00pm / 04.15pm
    05.00pm / 05.15pm
    06.00pm / 06.15pm

    *Terms and condition apply

    We hope the explanation above is useful as a general guidance for you in the future.
    Should there be any changes or if you need more details and information, please call our Info line at 03-2331 8080.

    Thank you and best regards.

    PETRONAS Twin Towers Visit Operations
    E-mail: [email protected]
    Tel: 603 2331 8080
    Website : http://www.petronastwintowers.com.my

    Reply
    • Koo
      8 years ago
      January 8, 2012 at 2:21 am

      Sorry for all the trouble I have made you go through! Thank you very much for all the information! Hopefully it has not only benefited me but everyone else who reads this post! Thank you!

      Reply
      • Ilya
        8 years ago
        January 8, 2012 at 2:28 am

        Lol :). No trouble at all. You raised a good point. Though they already mentioned to me that you could buy in advance, I didn’t know if there were any restrictions. The past RM40 combi-ticket was only available till up to three days. Good to know that travelers can now buy one year in advance, saves the hassle of waiting for hours (how it used to be).

        The only thing I am now waiting for is an easy online booking page…where visitors can just order online without having to go to the towers..

        Have fun!

        Reply
      • Ilya
        8 years ago
        January 8, 2012 at 2:31 am

        I was amazed by the fast reply of customer service at PETRONAS Twin Towers….really great that they were able to give this information that fast 🙂

        Reply
        • Koo
          8 years ago
          January 8, 2012 at 2:39 am

          Maybe they are already looking into the online booking page and assembled a team to manage it, thus, the quick responds from online. haha

          Reply
          • Ilya
            8 years ago
            January 8, 2012 at 3:53 am

            Just received word from PETRONAS Twin Towers operator. They are currently implementing an online ticket ordering and payment option, but they could not yet give an estimate on when it would be available to visitors. In the meantime people still need to visit the ticket counter in order to get tickets, but in the near future it will be much easier to get tickets….

  4. Ilya
    7 years ago
    May 29, 2012 at 7:12 am

    Ticket prices have been raised to RM80 for adults and RM30 for children. MyKad or MyKid holders pay RM25/RM12. The official website is currently under construction, but I assume they will finally launch their online booking service.

    Reply
  5. Ilya
    7 years ago
    November 9, 2012 at 4:59 am

    I read this notice on the official PETRONAS Twin Towers website today:

    Of late, we have been receiving numerous complaints from visitors that we do not recognize the tickets that were purchased online from several unofficial PETRONAS Twin Towers ticket vendors. As such, this disclaimer serves to inform our visitors that the management of the PETRONAS Twin Towers Visit Operations shall not be held responsible for any claims or refunds resulting from these unrecognized online ticket purchases. To further avoid such incidents, we encourage our visitors to purchase your tickets with confidence, at the PETRONAS Twin Towers ticket counter, located at the Concourse Level of the PETRONAS Twin Towers.

    They also mention that the online booking option should be available somewhere in December 2012. This would finally mean that travelers can buy tickets online in advance. A great service as it avoids having to queue at the ticket office (though I heard queues are less long nowadays due to the increase in ticket price to RM80).

    Reply
  6. John
    6 years ago
    June 26, 2013 at 1:53 am

    I find the RM80 ticket price too expensive considering this is Malaysia and it was free before.

    Reply
    • Ilya
      6 years ago
      June 26, 2013 at 6:25 am

      I totally agree. Especially as it has been an icon for locals (outside of KL) and tourists alike. Even with the MyKad discount it is still a steep price to fork up. I think this is a missed chance, when looking at it from a tourist point. It used to be the countries tourism mascot, now it is a pricy attraction…a beautiful one nonetheless.

      Reply
  7. PC Ting
    4 years ago
    July 2, 2015 at 2:42 am

    Just wonder if the management has set up the online ticket purchase after so many years.

    Reply
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    2 years ago
    June 1, 2017 at 6:48 am

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    Reply
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